This training will provide you with the ability to communicate effectively and with some knowledge and understanding of Aboriginal and Torres Strait culture and society. Cross-Cultural Awareness is about challenging people’s attitudes and mindsets on the way they think and do things in a Cross-Cultural environment. It is focused on educating organisations to improve service delivery and better engage with Aboriginal and Torres Strait Islander peoples.
Staff are more likely to understand the benefits of diversity if they are trained in cross-cultural awareness and appreciation. If the budget cannot stretch to training all staff, start with Indigenous program decisionmakers, people managers and supervisors and then add to induction training for new staff. Companies with cross-cultural training have better recruitment results and improved retention, so these benefits should be included in the business case to offset training costs.
Training should be part of broader diversity awareness and should not leave staff feeling blamed, exposed or guilty. Incorporating the training into inductions, and training existing staff, is a good way to make awareness and acceptance part of company culture.
JobTrail will work with identified businesses and individuals over an extended period of time and we will be heavily invested in their futures. Employment Opportunities during training will be provided in the first instance with JobTrail and with JobTrail’s contract supply chain. Selected businesses that can provide an environment for training not within the scope of JobTrail or it’s supply chain will be invited to join the program.
It is recognised that not all successful professionals will then aspire to own their own business but for those who do;
JobTrail will also work with Identified early-stage indigenous businesses to provide mentoring and expert support, we will assist with: